Student Accounts
The Student Accounts office is committed to providing quality service to our customers. Student Accounts oversees the following:
- Tuition and fee billing to students’ accounts
- Collecting current and past due student account payments
- Processing refunds from student accounts
- Providing 1098-T tax statements
- Answering questions about items on your student account
- VA (Veterans Affairs) Education Benefits Certifications and information
Much of your student account information is accessible through Self Service. Log into Self Service and follow the Finances tab at the top of the page where you can view the following:
- Printable billing statements
- Tuition charges, fees, payments and awarded Financial Aid
- Link to your TransAct to make a payment or enroll in an installment plan
- Account holds
Guides and policies regarding student accounts can be found on the Clarkson College website and the Academic Catalog.
How to View Your Student Account Balance
- Visit Self Service
- Choose “Detail Charges/Credits” and click the “Change” button.
- Tuition and fee balances are due the second Friday after the semester begins.
Making a Payment Online (through your Self Service account)
- Visit Self Service
- Select “Make a Payment” in the bottom right corner or within the left vertical menu.
- Enter payment information in the form fields to submit your secure online payment.
- All credit/debit cards have a 2.75% (domestic) or 4.25% (international) processing fee.
- Electronic check payments do not have processing fee.
Refunds
If a credit balance appears on your account, a refund will be processed. Refunds are processed weekly. Electronic refunds (eRefunds) are approved for direct deposit on Friday afternoons. Physical checks are mailed to the students address on file with the Registrar’s office every Monday.
Enrolling in eRefunds (through your Self Service account)
- Visit Self Service
- When viewing your account, click “Sign Up” which is in the box displayed.
- Enter Checking and Routing information then proceed with set up.
Tuition Refund Schedule
- First week of the semester: 100 percent
- Second week of the semester: 75 percent
- Third week of the semester: 50 percent
- Fourth week of the semester: 25 percent
- After fourth week of semester: 0 percent
- All fees are nonrefundable after the first week of the semester.
View Complete Tuition Refund Policy
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